PLEASE READ THIS AGREEMENT BELOW AND AGREE BY CLICKING “CREATE MY ACCOUNT” BUTTON
CUSTOMER AGREEMENT
This Customer Agreement ("Agreement") is a contract between you and DiecastDropshipper.com and applies to your purchase of DiecastDropshipper.com products and to your use of the DiecastDropshipper.com "drop shipment" services (collectively the "Service") available through www.DiecastDropshipper.com. If you do not agree to be bound by the terms and conditions of this Agreement, you will not be permitted to make any purchases.
You must read, agree with, and accept all of the terms and conditions contained in this Agreement before you may become a customer of DiecastDropshipper.com.
In this Agreement, "you" or "your" means any person or entity using the Service ("Customers"). Unless otherwise stated, "DiecastDropshipper," "we" or "our" will refer collectively to DiecastDropshipper.com
Unless otherwise specified, all references to a "bank" in this Agreement include savings associations and credit unions, and all references to a "credit card" include American Express, Discover, Visa - and Master Card-branded debit cards.
1. Your status as a Customer. To become our customer, you must be a registered member with DiecastDropshipper.com in order to use our Services; you must first register on our web site You must also agree to each and every condition in this Agreement:
2. Our status as your Drop-Shipper. As your drop-shipper, i.e. a company which ships your sales directly to end-users, we perform a valuable service, which involves, however, a higher degree of risk. Since we ship to third parties based on your orders, it is impossible for us to retrieve the shipped products in case of fraud. Therefore, we will not provide our Services to you unless you make assurances and guarantees contained below.
3. Eligibility. Our Services are only available to persons that can form legally binding contracts under applicable law. Without limiting the foregoing, our Service is not available to minors (under 18), persons who are suspended from our Service, or to persons who present an unacceptable level of credit risk.
4. Identity Authentication. In order to reduce online fraud DiecastDropshipper.com has the right to request a photocopy of your Driver's License and a copy of your Credit Card in order to verify your identity. You authorize DiecastDropshipper.com, directly or through third parties, to make any inquiries we consider necessary to validate your registration and verify your identity. This may include ordering a credit report and performing other credit checks or verifying the information you provide against third party databases. However, because user verification on the Internet is difficult, DiecastDropshipper.com cannot and does not guarantee any user's identity.
5. Purchase Order/Login and password protection/Indemnification/.
(a) Any purchase of a product or Service can be made only after you log in into your "User Account" using your user name and password. You are responsible for the use and protection of user name and password.
(b) You understand and agree that all risk associated with unauthorized use of your log in and password are solely yours and agree to hold DiecastDropshipper.com harmless and free of any claims, liabilities, demands for reimbursement, credit card charge-backs, or causes of action relating to such unauthorized use.
6. Delivery according to the instructions. Generally, you make purchases that must be delivered to a third person (your customer). You hereby agree to waive any claim, objection, or a credit card chargeback based on the assertion that you did not receive the order or that the order is not in your dominion or control.
7. a) Prepayment. DiecastDropshipper.com retains the right, at any time and for any reason, to request, at their discretion, that the member provides a prepayment for order(s) in the form of bank transfer, direct deposit, money order or cashier's check. If the prepayment is done in the form of bank transfer or cash direct deposit a credit is applied to the account within 1 business day. (Both of these methods must be performed by an authorized bank teller) If the prepayment is done in the form of a money order or cashier's check it will take 7 to 11 business days for funds to clear and credit be applied to the account.
8. Legal Disputes. In the event any dispute arises between you and DiecastDropshipper.com in relation to this Agreement or any transaction relating thereto, all claims or actions, whether judicial, quasijudicial, or administrative must be made in the Los Angeles County, State of California. You hereby expressly agree to submit to jurisdiction of the appropriate Los Angeles County court. If further agree that any claim or action against DiecastDropshipper.com may be prosecuted solely and exclusively in the County of Los Angeles, State of California.
9. Attorney Fees. In case of any collection activity, dispute, litigation, claim, or action arising in relation to this Agreement, the prevailing party shall be entitled to compensation of reasonable attorney fees and costs of enforcement.
10. General.
(a) This Agreement is governed by and interpreted under the laws of the state of California.
(b) If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
(c) Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
(d) Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
(e) This Agreement set forth the entire understanding between Customer and DiecastDropshipper.com with respect to the subject matter hereof.
11. Original Boxes. At some point manufacturers might change the look of the original boxes that models come in. The look of the original boxes may vary. The models however will stay exactly the same. Please note this information where you advertise products.
12. We currently only ship to USA addresses except Puerto Rico. Please note this when advertising products.
13. Our web content including images, descriptions, etc can only be used by an individuals or businesses directly affiliated with us.
14. When manufacturers raise prices on the items due to cost of production, we act accordingly. We will notify you by email of those changes.
15. Please keep the box which says "I'd like to receive your newsletter" checked when placing your first order to receive our emails. We need your email to let you know about sold out items and new arrivals so you can act accordingly and take down sold out items so your customers do not purchase it. Please make sure you sign up to receive our "newsletter" as well. In order to do that simply enter your email address and subscribe at the bottom of our home page.
16. We are not responsible for lost packages if $4 signature on delivery is not chosen when orders are placed. Please note expedited 2 and 3 business days delivery by UPS include signature on delivery.
RETURN POLICY
This return policy is applicable to all products.
All returns/exchanges must be received within 30 days of receipt of the merchandise. We have to be notified immediately upon receipt if there are any damages or defects to the items so we can file a claim with a shipping carrier. If we are not notified right away, we will not be able to exchange the item or take it back for a refund. Merchandise must be in original factory condition and original box and has to be packaged exactly as manufacturer packed it. Please note: do not fix or glue little parts without our authorization. We will not accept any item back if it was glued or comes back to us without an original box. If items are shipped to shipping carriers in the USA and the shipping carrier then ships the items to customers in other countries, we will not be responsible for any damages to the items.
All shipping and handling fees are non-refundable with an exception where DiecastDropshipper.com has made an error by shipping an incorrect item to the customer. In this case, Members must contact DiecastDropshipper.com to obtain a return label or request merchandise pick up. Once the item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable. DiecastDropshipper.com must be informed of the receipt of incorrect merchandise within a week of delivery.
Unwanted Returns: Unwanted product returns will be subject to a 15% restocking fee and the merchandise must be in unopened condition only.
All shipping and handling fees are non-refundable with an exception where DiecastDropshipper.com has made an error by shipping and incorrect item to the customer. In this case, Member must contact DiecastDropshipper.com to obtain a return label or request merchandise pick up. Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable.
DiecastDropshipper.com must be informed of the receipt of incorrect merchandise within a week of the delivery.
Returns falling under this category will be treated as Unwanted Returns, consequently they will be subject to a 15% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. A store credit will be issued afterwards less 15% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
We have to be notified right away upon receipt if there is damage to the item or it has a manufacturer defect so we can resolve this right away.
Please note that our images show the picture of the original boxes and items outside of the original boxes. This does not mean two items will be received.
Please note that your credit card statement will show “DIECASTMOD” on your credit card statement for all our transactions.
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